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Plant size and shape may differ from what is pictured.
For mail orders: Plants may go through shock during shipping. Upon arrival, take the plant out and water it thoroughly. If you are not satisfied with your purchase, please notify us via email at sales@amgardens.com and include a photo(s) within 24 hours of plant arrival.
For in store purchases: If you are not satisfied with your purchase, please call us at 423-870-5000 or return the plant in its original pot/condition within 3 days. Trees and shrubs have a 1 year warranty (exceptions may apply), but we highly encourage you to give us a call or email if you notice issues with your plant. We'd love to help you figure out what's wrong and save your plant!
Orders are shipped on Wednesdays and Thursdays; if your order is placed on a Wednesday, it may not ship until the following Wednesday. During peak season there may be delays in shipping. If it is too hot or cold, we suggest ordering during milder months to ensure plants arrive in best condition.